Common Questions

Bildhive is an all-in-one platform built specifically for off-plan pre-construction sales and marketing. If you're a home builder, developer, real estate professional, or marketing team, Bildhive helps you streamline operations, reduce costs, and increase sales—all from one platform. Instead of juggling multiple tools, your team can manage everything in one place.

Bildhive helps real estate professionals manage sales, marketing, and administration all in one platform. If you're a home builder, it streamlines your sales processes so your team can focus on closing deals. For sales teams, it helps you close deals faster by organizing leads and automating follow-ups. For marketers, it lets you create high-converting campaigns without needing developers or designers. Your team can work more efficiently and see better results.

Bildhive offers everything your team needs in one platform: collaboration tools so you can manage files and work together, project asset configuration to set up home models and site plans, marketing creation tools to build websites and campaigns without coding, CRM integration to track leads and sales, lead nurturing to automatically follow up with prospects, and comprehensive sales pipeline management to see exactly where each deal stands. Instead of paying for multiple tools, you get everything in one place.

If you're managing new home pre-construction development sales and marketing, Bildhive is likely a great fit. We can show you exactly how the platform works and how it can improve your team's productivity. Feel free to schedule a demo or call us at 1.877.977.4483 so we can answer your questions and demonstrate how Bildhive can help your specific situation.

You can contact Bildhive at 1.877.977.4483 or schedule a demo to learn more about how Bildhive can improve your new home real estate sales and marketing processes. Our team is ready to answer your questions and show you how the platform can help your team work more efficiently.

A Development Project (or Project Instance) is a community or sub-division of new homes. It can also be a condominium development. When you set up a project in Bildhive, you're creating a dedicated space for all your sales and marketing activities for that specific development. Project subscriptions are designed to support both low-rise and high-rise projects, so whether you're building townhomes or high-rise condos, Bildhive can help you manage it.

Onboarding is required and will be billed automatically for first-time users of the platform. Our onboarding services team will help you onboard your first project to ensure that you and your team understand how to use each application within the platform. This way, you can set up your projects properly and productively from the start, rather than learning as you go. Think of it as personalized training to get your team up and running quickly.

You can pay using all major credit cards. When you sign up, you'll choose between monthly or annual billing. Your credit card will be charged automatically on the monthly or annual renewal date, so you don't have to worry about manual payments. This makes it easy to manage your subscription without any interruptions to your service.

Yes, you can switch to a different plan anytime. Simply go to the billing section in your account and select the plan that you want to switch to. Once confirmed, your account will be updated to reflect the plan you've selected. This means you can start with a smaller plan and upgrade as your needs grow, or adjust if your requirements change.

If your project goes over the monthly email sends included with your plan, your account will be automatically charged for the additional emails. Bildhive charges in blocks of 25,000 emails at $25 per month, calculated in real-time on a monthly basis. This means you only pay for what you use, and you won't have to worry about your emails being cut off mid-campaign.

A door fee is a one time processing support fee that is charged to your project subscription. Each project subscription is inclusive of 50 doors. Thereafter, a charge applies based on the number of doors to be processed and supported in your development project.

The following tier structure is used to calculate the per door fee:

Door Range	Price per Door
First 50 doors	$0
51 - 100 doors	$30
101 - 150 doors	$25
151 - 200 doors	$20
201+ doors	$15

Yes. Pay upfront for the yearly subscription and you get 10% off your monthly subscription fees. Add-on fees and one time fees are not discounted.

Yes, we have a 60-day money-back guarantee for first-time users. If you're not completely satisfied with our platform within the first 60 days, we'll give you a full refund for your monthly subscription and add-on fees. To qualify for the refund, your team members need to have completed all the onboarding training modules. This ensures you've given the platform a fair try before deciding it's not right for you.

No, you don't have to commit to a long-term contract. If your development project sells out, you can choose to close out your project and cancel your plan without penalty. Before you cancel, be sure to export your lead and agreement data so you have everything you need. Feel free to contact our support team if you have any questions about canceling or exporting your data—we're here to help.